At Emery Medical Center, we value your trust and are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or receive care at our medical facility in Des Plaines, IL.

By using our services or this website, you agree to the terms of this policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, address, phone number, email address

• Date of birth, gender

• Emergency contact details

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b. Health Information (Protected Health Information - PHI)

• Medical history and diagnoses

• Treatment information

• Lab results and prescriptions

• Insurance details and billing information

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c. Website Usage Data

• IP address and browser type

• Pages visited and access times

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use your personal and health information for the following purposes:

• To provide medical treatment and services

• To communicate with you about your care or appointments

• For billing and insurance claims

• To comply with legal, regulatory, and public health obligations

• To improve our website and services

• To respond to your inquiries or feedback

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3. How We Share Your Information

We may share your information with:

• Authorized healthcare providers involved in your care

• Insurance companies and billing services

• Laboratories and diagnostic centers

• Government agencies, when required by law (e.g., public health reporting)

• Third-party service providers who assist with our website or operations (with strict privacy agreements)

We do not sell your personal or health information to third parties.

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4. Your Rights Regarding Your Information

As a patient, you have the right to:

• Access and request copies of your medical records

• Request corrections to your health information

• Request restrictions on how we use or disclose your information

• Receive an accounting of disclosures

• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below.

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5. Website Privacy and Cookies

Our website may use cookies to enhance user experience, monitor website performance, and provide relevant content. You can adjust your browser settings to disable cookies, though this may affect website functionality.

Our website is not intended for children under 13. We do not knowingly collect personal data from children online.

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6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal and health information from unauthorized access, use, or disclosure.

Despite these efforts, no method of transmission over the internet or storage system is 100% secure. We encourage you to contact us directly for sensitive matters.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the effective date.